Frequently Asked Questions
- What is the office policy in regards to collecting Copay, Coinsurance or deductibles?
- What is your policy on switching Doctors?
- If I forget to cancel my appointment, will I be billed a no show fee?
- What is your office policy on completing disability or DOT clearance paperwork?
- What is the office policy regarding filling prescriptions?
- Is it possible to e-mail the office?
- Does the office verify insurance for visits and procedures?
- Do we perform Bioidentical Hormone Replacement Therapy?
- Can the Doctor see me at the hospital of my choice?
- Do our Doctors prescribe Armour Thyroid medication?
- Is my child permitted in the lab draw area with me?
- What is the minimum age requirement to make an appointment?
- Do our Providers treat patients who live in Nursing Homes or Assisted Living Facilities?
You are responsible for your Copay at the time of your visit. If you have a deductible to meet, we will collect $100.00 at your office visit. If you are having a procedure that will be applied to deductible, the amount collected will be subject to the cost of that procedure.
One time only.
We require a 24 hour notice for any appointment cancellations. If proper notice is not given, you will be charged a "No Show Fee" of $25.00. We do make considerations in the case of emergency depending on the situation.
We do not complete disability or DOT clearance paperwork. Please request from your primary care physician.
Please allow at least a 48 hour notice for filling prescriptions. We will attempt to refill all requests within 24 hours upon receipt.
Due to HIPAA requirements, we currently do not communicate with our patients via email. Please contact us via fax or phone.
It is our policy that the patient is responsible for any such verifications. However, as a courtesy, we will request insurance authorization for procedures.
No.
Our physicians will only see patients in the Gwinnett Hospital System.
Yes, however it as at the discretion of each individual physician.
For the safety of your child and out of respect for our other patients having their blood drawn, we ask that all children remain in the waiting room with an attendant.
You must be 18 years old.
No. Unfortunately, our providers are unable to prescribe medications to individuals living in these facilities and therefore are not able to see these patients in our offices. Our Doctors would like to accommodate these patients but as they do not have control over how their directives are followed at these facilities, they cannot be certain the patient's health will not be put at risk.