North Atlanta Endocrinology & Diabetes, Lawrenceville and Bethlehem logo for print
Lawrenceville: 771 Old Norcross Road, Suite 200, Lawrenceville, GA 30046
Bethlehem: 340 Exchange Blvd., Bethlehem, GA 30620

Phone: 770-339-1387
Fax: 770-962-7868

North Atlanta Endocrinology & Diabetes

Frequently Asked Questions

  1. What is the office policy in regards to collecting Copay, Coinsurance or deductibles?
  2. You are responsible for your Copay at the time of your visit. If you have a deductible to meet, we will collect $100.00 at your office visit. If you are having a procedure that will be applied to deductible, the amount collected will be subject to the cost of that procedure.

  3. What is your policy on switching Doctors?
  4. One time only.

  5. If I forget to cancel my appointment, will I be billed a no show fee?
  6. We require a 24 hour notice for any appointment cancellations. If proper notice is not given, you will be charged a "No Show Fee" of $25.00. We do make considerations in the case of emergency depending on the situation.

  7. What is your office policy on completing disability or DOT clearance paperwork?
  8. We do not complete disability or DOT clearance paperwork. Please request from your primary care physician.

  9. What is the office policy regarding filling prescriptions?
  10. Please allow at least a 48 hour notice for filling prescriptions. We will attempt to refill all requests within 24 hours upon receipt.

  11. Is it possible to e-mail the office?
  12. Due to HIPAA requirements, we currently do not communicate with our patients via email. Please contact us via fax or phone.

  13. Does the office verify insurance for visits and procedures?
  14. It is our policy that the patient is responsible for any such verifications. However, as a courtesy, we will request insurance authorization for procedures.

  15. Do we perform Bioidentical Hormone Replacement Therapy?
  16. No.

  17. Can the Doctor see me at the hospital of my choice?
  18. Our physicians will only see patients in the Gwinnett Hospital System.

  19. Do our Doctors prescribe Armour Thyroid medication?
  20. Yes, however it as at the discretion of each individual physician.

  21. Is my child permitted in the lab draw area with me?
  22. For the safety of your child and out of respect for our other patients having their blood drawn, we ask that all children remain in the waiting room with an attendant.

  23. What is the minimum age requirement to make an appointment?
  24. You must be 18 years old.

  25. Do our Providers treat patients who live in Nursing Homes or Assisted Living Facilities?
  26. No. Unfortunately, our providers are unable to prescribe medications to individuals living in these facilities and therefore are not able to see these patients in our offices. Our Doctors would like to accommodate these patients but as they do not have control over how their directives are followed at these facilities, they cannot be certain the patient's health will not be put at risk.


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